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Informational

Welcome, Optum New Mexico patients

You’re in the right place to pay your bill, access your patient portal and contact customer service.

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Health care

We provide affordable and personalized care

How can we help?

Helpful links

11 things to keep in mind for a more healthy lifestyle

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Financial

Accounts to help you save and pay for health care expenses

How can we help?

Helpful links

  • Resources

    Find contribution limits, savings tools, calculators and eligible expenses

  • Account support

    Find contact information and frequently asked questions

Open enrollment

Plan ahead for 2025

Open enrollment is here. Explore your financial health benefit account options to maximize your benefits. Visit the Resource Center to learn more.

Explore your options

Pharmacy

We make it easy to get medications you need, when and where you need them

How can we help?

Helpful links

  • Optum Rx

    For people with pharmacy insurance benefits through Optum Rx

  • Track orders

    Track your home delivery and specialty order

  • Pharmacy support

    Find contact information and answers to frequently asked questions

Mobile app

Optum Rx on the go

Request refills, track order status, manage billing information and much more.

Download on the App StoreGet it on Google Play

Notice

We moved to MyChart on December 1. Find out what our change to the new patient portal means for you. 

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Expert care and services near you

Whatever life brings your way, we’re here to help. Our clinics are in Albuquerque, Los Lunas and Rio Rancho.

A strong care network

Whether your health needs are simple or complex, we can help. Services include primary care, specialty care and urgent care.

National expertise

We have more than 60,000 doctors nationwide. Together, we offer you expert care based on the latest research and medical knowledge.

Medicare Advantage

We offer helpful services, resources and programs. These include advance care planning, in-home visits and medicine reviews.

Care for long-term medical problems

Some health problems, like heart disease and diabetes, need ongoing care. We’ll help you get the care you need when you need it.

Match your health needs with a doctor who gets you

Having a great relationship with your doctor is key. With Optum Match, we help remove the guesswork when you're looking for care. Take this quick survey to share your unique needs and values. Then, you'll see doctors and care team members who match your style and needs.

Try Optum Match

Optum New Mexico community centers

We offer a range of programs for adults ages 55 and older to help you feel your best. Enjoy no-cost fitness classes such as yoga, Latin dance, chair yoga and more. Stop by for movie afternoon or a painting workshop.

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Patient information

Accepted health plans

We accept most major health insurance plans. Check with your doctor’s office or health plan for specific information.

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Our care

The Optum New Mexico mobile clinic

We travel to you with important screenings, tests, shots and other care services.

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Medicare Advantage

Find out how Optum and a Medicare Advantage plan can help you.

Checklist

Your appointment checklist

Be prepared for your visit. Download your easy-to-use appointment checklist.

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Guide

Care guides

The care guide is your very own roadmap to wellness. From cover to cover, you’ll find health resources and tips to help you feel your best.

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*Health services vary by location. Check with your doctor's office or health plan for specific information.